CUSTOMER SUPPORT

How can we help?

Start with Purgo Support Bot.
Our team is here by email when you need more help.

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PURGO SUPPORT BOT · AI ASSISTANT

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Order questions, shipping updates, and product documentation. Start a conversation with Purgo.

Orders & shipping Batch reports Email follow-up

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Purgo Support BotAI assistant

Where can I find my batch report?

I can help with that. You can find published reports in our lab reports library.

Lab reports
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EMAIL SUPPORT

Order questions, address updates, or an item that needs attention.
Send us your order number and a few details.

Email our team support@purgolabs.comFor damaged or missing items, include photos of the packaging and shipping label when available.

Research use only. Our support team can help with orders and documentation. We don’t provide dosing, mixing, or human-use guidance.